This topic relates to vFire Core 9.3.0, released in March 2016. You may also wish to view other new features or the release notes in full.

New Features and Changes in vFire Core 9.3.0

vFire Core 9.3.0 includes the following new features and changes.

Watch the video for an overview of the new features, or select the links to find out more.

 

Feature

Functionality
New look vFire Customer Portal The vFire Customer Portal has been refreshed and updated to enhance the user experience. Learn more in New Look for the Portal.
Design skins for the Customer Portal System Administrators can now create and update multiple skins for vFire Customer Portal systems, defining the colors, styles, fonts and screen widgets. Learn more in Skins.
My Options menu System Administrators can now create multiple menu panes for the vFire Customer Portal and assign them to Portal Systems. This includes the creation of new menu items with deep linking URLs. Learn more in My Options Menu.
Enhanced functionality for URLs to the Customer Portal System Administrators can now create links to the vFire Customer Portal to perform a wide range of actions, such as opening specific submission forms, pre-populating fields and submitting forms. Learn more in Enhanced Customer Portal URL Functionality.
vFire Customer Portal home page layout Alternative layouts for the Customer Portal home page are now available that display one or two columns of widgets. Learn more in Home Page Layout.
Promoted items in the Service Catalog System Administrators can now promote service actions and bundles to make them easier for users to find in the Catalog. Learn more in Promoted Items in the Service Catalog.
Improved category filter in the Service Catalog The Category filter now displays lower tier categories when users hover over the higher tiers. Learn more in Service Catalog Category Filter.
Search-as-you-type in fields on the Portal

Enhanced search functionality has been introduced to search fields, offering configurability and search-as-you-type functionality. Learn more in Search Fields.
Search filters on fields Filters can be configured for Search Fields in the vFire Customer Portal, limiting the search results to defined conditions. Learn more in Filters for Search Fields on Submission Forms.
Collapsible sections in submission forms

Collapsible section functionality has been extended to portal submission screens. Learn more in Collapsible Sections for Portal Screens.
Configurable columns and advanced search Advanced Search and configurable columns functionality has been extended to the following vFire Core searches: Organizations, Locations, Subscriber Groups, Contracts, Cost Centers, Jurisdictions, Knowledge Admin, Agreements, Bulletin Board Admin. Learn more in Configurable Columns and Advanced Search on Search Windows.
Patch Tool silent mode

The Patch Tool can be run in silent mode, allowing the upgrade to complete without prompt popups. Learn more in Running the Patch Tool in Silent Mode.
Search for tasks using the parent request's Service

In the Task Search 'Select Search Criteria' window in vFire Core, it is now possible to add fields from the Parent Request's Service/Service Action/Service Order number. Learn more in Parent Request data in a Task Search.
Order Service Actions from within vFire Core Orders for Service Actions can now be submitted from within vFire Core. Learn more in Ordering Service Actions within vFire Core.
Link Closure Reasons to Screen Sets Call closure reasons can now be linked to Screen Sets. Learn more in Closure Reasons Linkable to Screen Sets.
vFire Core is 64-bit vFire Core is now a 64-bit application and no longer requires the application pool to be configured with compatibility mode enabled in IIS. For more information and install or upgrade instructions, read the vFire 9.3.0 Installation and Upgrade Guide.
Update to MailBee v10 Update to use Mailbee version 10. To find out more, visit http://www.afterlogic.com/mailbee-net/email-components/features
Portal 'Forgot Password' moved to System Admin Configuration settings for the password retrieval link, that appears on the vFire Customer Portal login window, have been moved to Customer Portal Settings window within System Admin. Here you can show/hide and relabel the Forgot Password link.