This topic relates to vFire Core 9.2.0, released in December 2014. You may also wish to view other new features, or the release notes in full.

Rebranding in vFire Core 9.2.0

Alemba has taken over the development of VMware Service Manager. Part of this transition involves the renaming and rebranding of the software. VMware Service Manager has become vFire and is now an Alemba software product.

The following represents the new naming conventions for the existing product interfaces.

Previous Name	New Name
VSM (main client)	vFire Core
VSM Customer Portal	vFire Customer Portal
VSM External Supplier Portal	vFire External Supplier Portal
VSM Catalog Portal	vFire Catalog Portal
VSM HTML Only	vFire HTML Only
VSM PDA	vFire PDA

The rebranding is consistent throughout the product suite and Alemba documentation, and is reflected in the login screens, help files and screen designs.

Within the vFire Core application the icons and logo have been updated, as illustrated overleaf.

 

The banner now looks as follows:

The vFire Catalog Portal looks like this:

The vFire Customer Portal looks like this:

New URL

As part of the rebranding a new URL (or landing page) has been provided. You now have the option of browsing to a landing page ‘core.aspx’ instead of the old ‘servicemanager.aspx’ page.

Sample old URL:
http://myserver/systemname/servicemanager.aspx

Sample new URL:
http://myserver/systemname/core.aspx

FAQ

Will my old ‘ServiceManager.aspx’ URL Still work?

Yes, any existing URLs or links will still work the same as before the upgrade

Can the new ‘Core.aspx’ page have URL variations appended to it? (e.g. ‘core.aspx?lite’ for the Customer Portal)

Yes, any of the existing URL variations will work with the new ‘Core.aspx’ page.