This topic relates to vFire Core 9.2.2, released in June 2015. You may also wish to view other new features, or the release notes in full.
Fixed Issues in vFire Core 9.2.2
The following table lists problems fixed in this release:
| Issue Number (internal ref in brackets) | Functional Area | Short Description | Fixed in Version |
|---|---|---|---|
| 7016
(5678) |
Dashboards & Monitors | Monitors can now be sorted by the X and by the Y Axis as well. The sorting can be done in the wizard and in the Graph Options dialog as well. | 9.2.2 |
| 8439
(4850) |
IPK | When IPK Closure Method is "Comment", only Officers with "Closure Comments" enabled in their IPK security role are shown in the Close Call window. | 9.2.2 |
| 8788
(4861) |
Wrapper & Controls | System ran slowly when opening requests with multiple Q/D fields. Issue now fixed. | 9.2.2 |
| 10235 (4390) |
Search | Deleting Saved Search will no longer clear the SU_WEB_CONFIG table for other users. | 9.2.2 |
| 10357
(4946) |
Database | When incoming email triggers IPK workflow rules with rules builder, a call with a negative call number is generated. This is now deleted from the database soon after the workflow rules process has run. | 9.2.2 |
| 10465
(4436) |
Customer Portal | Customer Portal was ignoring Customer time zone settings and was using Server time (main application time zone) e.g. time in Call/Request history | 9.2.2 |
| 10802
(5172) |
Workflow | The Timesheet was showing incorrect Start Date and End Date times for tasks when the start/end date were manually changed in the task itself. Fixed to ensure Action Start end End Date is correctly showing in the Timesheet for Tasks and Calls. | 9.2.2 |
| 10880
(5306) |
API | LIFECYCLE_STATUS as a custom parameter now sets value correctly on CMDB Create via API WSTester. | 9.2.2 |
| 10881
(3025) |
Workflow | A template child request with a negative number and TEMPLATE_IND = 3 will be flagged to TEMPLATE_IND="-2" once the parent request is cancelled or deleted from main app or portal and then be deleted via core polling services. | 9.2.2 |
| 11046
(5289) |
IPK | HTML content pasted into action description now saves properly to history. | 9.2.2 |
| 11221
(4759) |
Partitioning | Users can now set default values for custom profiles per partition. This is tracked through Admin Audit and can be imported/exported with config portability | 9.2.2 |
| 11512
(5746) |
Integration Platform | Microsoft Active Directory Connector wasn't properly working when running Incremental AD Group scans. Fix to ensure each Incremental scan will pick up AD User record changes | 9.2.2 |
| 11660
(4851) |
Designer | Error when request details contain dynamic rules with equal + below operator. Now fixed. | 9.2.2 |
| 11681
(5312) |
Install & Upgrade | Redundant indexes removed from SQL server. | 9.2.2 |
| 11681
(5313) |
Install & Upgrade | INDEX IX_SA_EVENT2 ON SA_EVENT is modified to ensure that there are no event errors during upgrade. | 9.2.2 |
| 11778
(5362) |
Reporting | Scheduled IPK Top Ten Report is now showing same info as report at run time. | 9.2.2 |
| 11943
(5381) |
Config Port | When a source with single values is imported into a target with multiple values, the target system was updated to contain duplicate GUIDs. Now, only one record in the target system is updated. The others remain blank. | 9.2.2 |
| 12126
(5156) |
Knowledge Base | Multi Select Admin KB article to delete now deletes the articles correctly. | 9.2.2 |
| 12189
(5155) |
Designer | Hidden attribute is now available for text field on portal submission screen. | 9.2.2 |
| 12403
(5354) |
Database | New Indexes added to SQL Server. IX_ORDR_ITM_COMPLETE, IX_ORDR_ITM_PROGRESS, IX_ORDR_PROGRESS. 9.2.2 | 9.2.2 |
| 12526
(5581) |
Wrapper & Controls | Image was not showing in the Description field on details windows. Images can now be inserted to the entity HTML description and display properly. | 9.2.2 |
| 12555
(5310) |
Workflow | Closing a child request no longer changes the status of a parent Service Order. | 9.2.2 |
| 12719
(5398) |
Workflow | HTML was appearing in the Request Description field for Change Requests. This has been fixed. | 9.2.2 |
| 12785
(5520) |
Workflow | When a request was locked for editing, the conditional branching task to update the request status with a following automatic task was stopped and the workflow could not flow. Issue fixed. | 9.2.2 |
| 12856
(5458) |
Install & Upgrade | Patch tool has Roll Back option removed. | 9.2.2 |
| 12881
(5457) |
Sessions | Login failed after the database reached "100000000"(9 digits) sessions. Fix to ensure count will reset in database to "0" after "99990000" (8 digits). | 9.2.2 |
| 12893
(5484) |
Customer Portal | Line break is working in text area field in customer portal. | 9.2.2 |
| 13193
(5584) |
Designer | Restore Default is not functioning properly for message templates. Restore Default can now be used to return to the original message template. | 9.2.2 |
| 13207
(5550) |
Workflow | The Arrow labels are not showing properly (labels are blurred) in the Dependency Diagram. Fix to ensure Arrow labels are legible in the Dependency Diagram. | 9.2.2 |
| 13229
(5672) |
Connectors | Requests created via VCO are not populating the REF field. Issue now fixed. | 9.2.2 |
| 13273
(5753) |
Call re-opened by email was assigned to incorrect Officer regardless of IPK Group or Officer set on the Call Template. Fixed to ensure Calls are Forwarded to the right IPK Group/Officer according to Call Template | 9.2.2 | |
| 13289
(5751) |
Workflow | Delay task was incorrectly activated (before all parent tasks were completed) in USAA's environment. Fix to ensure that a Task can only be activated by the Workflow when all parent tasks are closed/completed. | 9.2.2 |
| 13386
(5698) |
Dashboards & Monitors | Monitor and Report Graph in 3D shows correctly with Text Zoom option On or Off. | 9.2.2 |
| 13410
(5189) |
Wrapper & Controls | vFire Core Wrapper Component was running in the background after closing if multiple instances of Wrappers were run at the same time. Fixed to ensure wrapper closes properly. | 9.2.2 |
| 13528
(5783) |
IPK | In Admin when a Type was unchecked for a particular IPK Status, e.g. Incident within the 'Limit Type by IPK Status' screen, the tick box re-checked itself once user pressed "Save", forcing all Type Tiers to be visible for all IPK Statuses. Fixed to ensure check boxes can be saved correctly. | 9.2.2 |
| 13676
(6057) |
Performance | An issue causing a specific instance of vFire Core to respond slowly has been fixed. | |
| 14115
(6085) |
Browser | Users with IE 8, 9 and 10 were not able to type text into the multi Q/D fields. Issue fixed. | 9.2.2 |
| 14244
(6177) |
Console | Data import wizard shows correct action buttons via server console. | 9.2.2 |
| n/a
(5441) |
Event Logs | Errors were recorded because the image files in the Images directory have a space in the file name. Fixed to ensure file names are renamed | 9.2.2 |
| n/a
(5467) |
API Feature | API session handling should be lined up with vFire Core session handling. | 9.2.2 |
| n/a (5475) |
Incoming email with invalid call number will now log a new call when "Log new call on invalid number" is selected in Incoming Email Settings. | 9.2.2 | |
| n/a (5513) |
Install & Upgrade | Patch tool shows correct V92 RP2 text message. | 9.2.2 |
| n/a
(5533) |
Designer | Event errors when logging a Request in Portal with IPK or Workflow Timezone drop down fields. Fix to ensure no event error occurs when logging Request or Call in Customer Portal or Main application. | 9.2.2 |
| n/a
(5534) |
Service Catalog | The error message was not readable in Customer Portal after attemting to log a Request when RISK_REF = null for the Workflow Template used in the CR_REQUEST table. Fix to ensure error message is readable and not compressed. | 9.2.2 |
| n/a (5603) |
API | Session timeout message are now clearer for API transactions. | 9.2.2 |
| n/a (5610) |
Install & Upgrade | DATA_VERSION column creation wasn't added to the install create script for Oracle. Oracle setup kit install now completes without error. | 9.2.2 |
| n/a (6046) |
Dashboards & Monitors | Monitor Wizard "Max Points on Graph" settings works as expected and shows correct number of bars on the graph. | 9.2.2 |
| n/a (6074) |
Workflow |
Setup kit SQL now has conditional branching task condition definition page and action definition page showing full list of data fields. | 9.2.2 |
| n/a (6076) |
Workflow | An out of box "Approval" group is added to Oracle Admin Workflow management group. | 9.2.2 |
| n/a (6077) |
Workflow | Out of box VCO default workflow template is removed from non default partition in customer portal if the workflow template is partitioned. | 9.2.2 |
| n/a (6096) |
Admin | The partition labels were inconsistent for Custom Call Profiles. These now consistently display "Partition". | 9.2.2 |
| n/a (6186) |
SLM | Service window SLA First Response indicator was showing incorrect due time after the First Call Back Clock was manually stopped. Issue fixed. | 9.2.2 |
| n/a
(5181) |
Install & Upgrade | vFire Core Setup Kit install shield now has the Alemba brand. | 9.2.2 |
| n/a
(5688) |
Connectors | AD scan is successful using .NET 4.5 | |
| n/a
(5702) |
Console | With IIS6 compatibility mode removed, new system creation via server console functions same as prior 9.2.2. | 9.2.2 |
| n/a
(5713) |
Console | mmc.exe.config can be automatically applied to windows server 2008R2 to C:\Windows\SysWOW6 so that server console can be open with .Net 4.5.2. | 9.2.2 |
| n/a
(6193) |
Browser | IE8 Report Q/D search icons were displaying incorrectly in earlier versions of vFire Core. Issue fixed. | 9.2.2 |
| n/a
(6195) |
Wrapper & Controls | After deleting a saved report, the search menu was not accessible. Issue fixed. | 9.2.2 |
| n/a
(6215) |
Service Catalog | The Order Total is now correct when logging a service order via catalog action. | 9.2.2 |
| n/a
(6224) |
Knowledge Base | Text indexing for MS Word document now completes without error. | 9.2.2 |
| n/a
(6235) |
API | API transaction details are displayed correctly and transactions can be submitted successfully. | 9.2.2 |
| n/a
(6278) |
Knowledge Base | Default Approval workflow group now gets created with a default GUID and increments correctly. | 9.2.2 |
| n/a
(6297) |
Database | This only affects Oracle system. Database/SQL error occurred when clicking the 'Audit' explorer option in the Knowledge details screen in main application. queries-knowledge.sql has been updated to resolve this error. |
9.2.2 |