This topic relates to vFire Core 9.2.1, released in February 2015. You may also wish to view other new features, or the release notes in full.

Fixed Issues in vFire Core 9.2.1

The following table lists problems fixed in this release:

Issue

Functional Area Short Description Fixed in Version
3915 Database Query has been split to process delay on time and delay on linked requests so that all delay task options are now working as intended. 9.2.1
3942 Install & Upgrade Versioning has been added when patching so that screens which have already been upgraded are not processed again. 9.2.1
4082 CMDB If availability is configured for a CMDB Item and an officer has Configuration Security Role CMDB Item Action by Default option selected, the CI opens with a system warning "This Item is currently in a no change period. Do you wish to continue?" 9.2.1
4090 Dashboards and Monitors Monitor axis labels can now be rotated 90 degrees without cutting off any that are longer than 8 characters. 9.2.1
4118 CMDB The CI ref. field now allows for a maximum character length of 255 chars. 9.2.1
4157 Dashboards and Monitors The issue of monitor sort options not propagating between the monitor wizard and view options has been fixed so that sorting is now by the y axis unless the monitor is using the horizontal bar chart and the values set from either screen will work the same. 9.2.1
4158 Search Organization infinite loop no longer causes Call and Request Search based on Organization, Equal & Below, error. 9.2.1
4160 Dashboards and Monitors A fix has been applied so that when clicking refresh on the drill down table, it will always refresh to the current table and not the previous drill down. 9.2.1
4161 Dashboards and Monitors The issue of monitors not being refreshed automatically when auto refresh is configured has been fixed so that graph are refreshing as intended and the graph bar number is updated. 9.2.1
4162 Reporting Control Select multiple options on Report Designer preview screen is now working correctly on IE11. 9.2.1
4164 Designer A fix has been applied so that in Designer, when selecting a size using the scroll wheel on a mouse the label name is not replaced by the field size name. 9.2.1
4165 Install & Upgrade Queries - 9.2.1 - 4165 - Removed unused references to version 8 tables ER_TICKET_*, ER_ACTION, ER_ACTION_ORIGIN, ER_MAPPED_ACTION, ER_MAPPABLE_ENTITY, ER_TRANSACTION_TYPE, ER_TRANSACTION_QUEUE, ER_TRANSACTION_ATTACHMENT, ER_TRANSACTION_STATE, ER_TRANSACTION_CODE and ER_ENTITY_CLASS 9.2.1
4293 Customer Survey Closed Calls with negative call numbers are no longer being selected by the Customer Survey. 9.2.1
4340 Security Officer with Update IPK Group and Update Workflow Group security role permission (Configuration management role) can reset the officer groups/default groups correctly. 9.2.1
4344 Email The File format option when sending a report via email is now default to PDF (user can change it by selecting another value from drop-down) so that the email is sent as expected with no error message. 9.2.1
4347 Database CREATE INDEX IX_EXTENSIONAUDIT_CORE ON SU_EXTENSION_AUDIT (CORE_ENTITY)and CREATE INDEX IX_EXTENSIONAUDIT_COREREF ON SU_EXTENSION_AUDIT (CORE_ENTITY, REF_NO)have been added to improve performance with the CMDB Audit query. 9.2.1
4349 Reporting IPK statistics CMDB top ten report now reflects correct result when CMDB type Equal + Below parameter is used. 9.2.1
4411 Server Delphi has been upgraded to version XE6. 9.2.1
4417 Email The issue of CC and BCC recipients not receiving emails sent with Knowledge Articles using the 'Email entry to customer' button has been fixed. 9.2.1
4429 Designer The Access option selected in Designer is now setting the security profile default value to None. 9.2.1
4432 Wrapper & Controls Cut and Paste functionality has been fixed so that pasted text does not overwrite the first character of the subsequent word. 9.2.1
4437 Workflow, Wrapper & Controls Workflow dependency diagrams are now being rendered regardless of whether the print spool is running. 9.2.1
4439 Workflow Corrupt workflows caused by a pre-create workflow failing during the pre-create service have been fixed and tested to ensure that both Pre-create requests and non-pre-create requests are working as expected. 9.2.1
4650 Connectors VCO Connector 5.5 Certification for vFire Core 9.2.1 9.2.1
4660 Integration Platform Outbound action connectors now allow for multi-threading. The default number of threads is set to 1 with a maximum of 64. 9.2.1
4687 Workflow The issues found when porting workflows using a Task Transaction that Updates a CMDB has been fixed by ensuring that a custom CI type can be matched to another type in the target system. 9.2.1
4738 Workflow An issue with workflows service threads being aborted when the workflow processing service timer check limit is reached has been fixed.



9.2.1
4739 API The issue of sessions not being cleared out has been fixed by setting API transactions to a default TIME_OUT of 120 instead of 0. This will then be removed once it exceeds the EXPIRY_DATE by core services. 9.2.1
4750 API A logout code has been added to the end of each API call that checks if the SessionID has been passed in. If not, it will log out the user and blank the session id returned. 9.2.1
4760 Workflow The Conditional branching task rule definition list is now sorted alphabetically by Request standard fields, Task standard fields, Request Extension fields then Task Extension fields. The condition list and action list are also now sorted alphabetically. 9.2.1
4790 Workflow An issue with workflows not starting, caused by Tasks being blocked from processing due to the indicator column calculations being done every time the task was referenced in large out-action tables, has been fixed. 9.2.1
4807 IPK, Workflow A fix has been applied so that Call, Request, Task and workload outstanding screens are loading and refreshing more quickly and without error. 9.2.1
4818 Database When doing a test connect to the database, the pop up will now show the current database schema version if the connection is successful. 9.2.1
4819 Install & Upgrade Upgrade Process now supports incremental patch updates. 9.2.1
4823 Workflow Verified index creation for sql-setup kit so that Workflows are now starting as expected. 9.2.1
4854 Reporting Review of Table and Column definitions for 9.2.1 to ensure no blank values and no references to Ionix.

9.2.1

4898 Reporting Reports are imported correctly in new setup kit and MSI and that reports are generated correctly. 9.2.1
4899 CMDB There is no longer an 'Access Deny' error when saving a CMDB task and stepping through the monitor wizard. 9.2.1
4906 Partitioning Successful login for non-partitioned system with multiple screen set enabled. 9.2.1
4907 Workflow With modified Order Service Action QD size, the Request was hanging with Javascript errors. This has now been fixed. 9.2.1
4908 Database infra80 is no longer referencing in IIS log files for 9.2.1. 9.2.1
5014 Workflow A fix has been applied so that when a request is reopened, the workflow does not stop progressing after the first conditional branching task where the condition is met. 9.2.1
5016 Install & Upgrade A comment line has been removed from XML so that it doesn't cause upgrade issue on the customer portal. 9.2.1
5057 Config Port When porting screens with an extension profile, the profile value no longer ports with the same ref. to the target system. 9.2.1
5062 IPK User can assign "Field Mappings" values to more than one Quick Solution 9.2.1
5125 Workflow LOCATION_REF now has a default value in CR_REQUEST when REQUEST_NO = 0 9.2.1
5141 Install & Upgrade Similar type with same name in different partitions can be upgraded successfully. 9.2.1
5147 Install & Upgrade Changes have been made to ensure that it takes less time to add a new system via the Server Console. 9.2.1
5221 Connectors Interop.ActiveDs.dll is now included in the setup kit. 9.2.1
5255 Database After an upgrade, the modified default IPK group and workflow group from a Person record are updated correctly. 9.2.1
5256 Database New application pool created in IIS with Windows Server 2012 now sets the .Net version to 2.0. 9.2.1
5264 Install & Upgrade Admin Hours Definition table grid displays correctly after upgrade. 9.2.1
5277 CMDB Image in description field of call, request and CI is now showing correctly after an upgrade. 9.2.1
5297 Install & Upgrade Ticket report can be generated successfully via setup kit install. 9.2.1
5327 Knowledge Base Knowledge Bank articles that are linked to a call are now indicated in the Explorer pane for Oracle systems. 9.2.1
5359 Workflow If Workflow Templates and Requests are partitioned, the Request is now pre-created in the partition of the workflow template. 9.2.1
5405 Knowledge Base KB text search on Oracle no longer causes an application error and returns correct results. 9.2.1