Availability Explorer Option
Before you start
Enable Availability must be selected in the Availability Settings.
Track Availability must be selected for the CMDB item type in the CMDB Item Type Details window.
You must have View Availability Data selected in your Availability Management security role.
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Display the CMDB Item Details window, if it is not already on screen.
Search for the CMDB item. Then select the item you want to work with and select
. - Expand the CMDB Item group in the explorer pane if necessary, and select Availability
. - The <Entity> Availability window is displayed, with the applied time zone.
- If Track Availability is not selected, you need to activate availability tracking.
- Once this is selected, you can set up and view availability for the CMDB Item using the tabs on this window
. Select from the following tabs.
| Availability | Select to view a snapshot of the CMDB Item’s availability for a selected week. This includes schedules that have been applied to the CMDB Item and outages that are planned for the future or that have occurred in the past which were unplanned |
| Schedules | Select to apply a predefined schedule to the current CMDB item |
| Targets | Select to set availability targets and thresholds for the CMDB item, including notification recipients. Selecting a start date enables the Impact Criteria Explorer option, where you can specify the criteria for extending an outage to a linked CMDB item |
| Outages | Select to view the current, historical and planned outages for the CMDB item. Outages are only shown for items that have availability tracked. When availability is enabled, you can also specify the weight or impact that outages running against any linked CMDB items will have. This is done through the Impact Criteria explorer option on the CMDB Item Details window. |
| Performance |
Select to view a graph of the current and historical availability performance of the CMDB item. Targets must be set to make this tab available. |