Designing your System

ASM Core is designed to cater for the majority of User needs, but one of its most powerful features is the system administrator's ability to configure it to meet your organization's requirements exactly, whether that means creating dynamic screens that display particular fields or make them mandatory depending on circumstances, to call and workflow templates that reflect the information that your service desk needs to capture to ensure smooth and efficient User support.

As system administrator, you can configure the system for your entire organization, or partitions within it, in any of the following ways:

This aspect of system design differs significantly from the features described in Personalizing your System, as they impact everyone who uses the system/partition in which the changes are made.