Configuring your System
You can configure ASM Core to accommodate your organization’s needs using options within the System group on the System Administration window, either specifying settings for the system as a whole, or setting values for fields that Analysts complete.
Once your system is configured and tested, ASM Core also enables you to port these settings to another ASM System. This helps organizations move from a test environment to a live environment.
To ensure the correct data can be ported through configuration portability, you should avoid specifying duplicate values in administration (such as call priorities).
Select the Menu button , then Admin, then select System Administration.
The System Administration window appears.
Assuming you have the appropriate permissions in your security profile, on the Explorer pane from within the System menu, you can use the following options:
|Your Organization||To enter your organization name and view license details|
|Partition Settings||To configure a partitioned system|
|System Settings||To configure system wide settings|
|System Partitions||To create, view and delete partitions|
|Security Profiles||To manage security profiles which limit access to information|
|Server Time Zone||To set the ASM Core server time zone|
|Hours Definition||To create and manage work and maintenance schedules|
|Public Holidays Definition||To define public holidays in different zones/countries|
|Reset References||To reset the base reference numbers used in the system|
|System Source Titles||To assign new names to the system defined source titles|
|Browse Limits||To set the limits on searches, etc|
|Messaging||To configure settings for messaging within ASM Core|
|Message Types||To assign message templates to message types|
|Email Settings||To configure incoming and outgoing mail servers|
|Pager Settings||To configure the settings for servers dealing with pager messages|
|Pager Types||To assign templates to different pager types|
|Activity Log||To view a log of activities or events that have occurred on the server|
|Stored Procedures||To view a list of programs precompiled by Alemba® that can be used to configure your system, and activate the ones you want|
|System Titles||To configure column titles used in browse tables|
|Quick Launch||To view and create shortcuts to launch URLs|
|Quick Notes||To manage quick notes, used when Analysts log/action calls, requests and tasks|
|Auditing||To enable/disable the requirement for an Analyst to specify a change reason when they make a change to a setting in Administration or a screen, form or message template in ASM Designer.|